Frequently Asked Questions

Our technical team and craftsmen have a minimum of 3 to 6 years of experience in their respective fields, ensuring sturdy, clean, and high-quality AC installations and custom furniture.

Your satisfaction is our priority. You can request our FREE adjustment warranty at any time. We also provide a 1-to-2 month workmanship warranty on physical renovations after handover.

We adapt completely to your requests. Strict cleanliness, organization, and safety protocols are our primary focus at every stage of the work at your location.

This special offer applies to clients who sign up for our 'Routine Maintenance Contract' with a minimum of 10 AC units in a single transaction. The contract includes 1 year of free cleaning for 1 unit at the same location.

We provide FREE on-site survey visits specifically for the West Surabaya region to inspect your AC units thoroughly before recommending upgrades or major servicing.

Yes, we can adapt our design concepts and material selection to fit your budget target. All agreements are clearly documented in a written MoU for transparent down payment/milestone terms.

Yes! True to our slogan "ONE CALL ALL DONE", we handle and coordinate minor renovations, electrical work, masonry, and AC servicing simultaneously in a single visit. Feel free to contact our Admin.

We are fully committed to resolving complaints quickly and fairly. To submit a claim, please ensure you have the two signed official checklist files:

1. Initial Checklist before work starts.
2. Handover Checklist upon project completion.

Both documents must be approved and signed by both parties (Customer & theproject1st).